業(yè)務(wù)流程再造過程中的組織變革研究.pdf

1、大連理工大學(xué)碩士學(xué)位論文業(yè)務(wù)流程再造過程中的組織變革研究姓名：李麗娜申請(qǐng)學(xué)位級(jí)別：碩士專業(yè)：管理科學(xué)與工程指導(dǎo)教師：汪克夷2001.6.1AbstractIn1993，ProfessorHammerandMr，Jampywrotethebooknamed“ReengineeringEnterprises’’whichbuiltalandmarkformeenterprisechangeintheworldandmadetheBusine

2、ssProcessReengineeringflourishingBPR(BusinessProcessReengineering)isregardedasanotherrevolutionofbusinessmanagementandTQM(TotalQualityManagement)iSthoughtaSthefirstoneWhilethethoughtofBPRiSalsoanorganizationdesigningthou

3、ghtthatisworthbeingreferredbyseniormanagersincompaniesInthethoughi也estreamofvalueisthecoreofoperationthe“project”or“task”ofoperationprocessiSthebaseoforganizationdesigningandthe“team”iStheessentiajunitoforganizationThere

4、foreitchangestheorganizationrulesbasedOELaborSpecificationradicallyandwipesoffthetraditionallimitoffunctionaldepartmentsandchangesthemanagementstyleThedissertationUSeSsomemethodsSHchastheoryanalysis。easestudyqualitativea

5、ndquantitativemethodtomaketheresearchonthecontentandeffectoforganizationchangeinBPRanddrawsomeconclusions，whicharevaluableforthemanagersincompaniesThedissertationiSdividedintofiveparts：thefirstpartintroduceschieflytheBPR

6、background，concept，contentandsetsforthitsinfiuencetoenterprises；thesecondonesummarizeschieflytheorganizationtheoryandorganizationchangetheory；thethirdonepointsouttheerieCtandcharacteroforganizationchanginBPR；thefourthone

7、putsforwardthespecificcontentoforganizationchangeinBPR；thefifthoneillustratestheopinionsbrourghtforwardinthedissertationbythecasestudyoftheDevelopingAreaFilialoIDalJanEleetricPowerConstructionCompanyKeywords：Process，BPR(