服裝品牌感知質(zhì)量對(duì)顧客忠誠(chéng)度的影響研究.pdf

1、原創(chuàng)性聲明本人鄭重聲明：所呈交的學(xué)位論文是本人在導(dǎo)師的指導(dǎo)下獨(dú)立進(jìn)行研究工作所取得的成果，論文中有關(guān)資料和數(shù)據(jù)是實(shí)事求是的。除文中已經(jīng)注明引用的內(nèi)容外，本論文不含任何其他個(gè)人或集體己經(jīng)發(fā)表或撰寫(xiě)過(guò)的研究成果。對(duì)本文的研究做出重要貢獻(xiàn)的個(gè)人和集體，均已在文中以明確方式標(biāo)明。’若有不實(shí)之處，本人愿意承擔(dān)相關(guān)法律責(zé)任?！瘜W(xué)位論文作者躲壬駕殳魄巾孫而日學(xué)位論文版權(quán)使用授權(quán)書(shū)學(xué)位論文作者完全了解北京服裝學(xué)院有關(guān)保留和使用學(xué)位論文的規(guī)定，即：研究生

2、在校攻讀學(xué)位期間論文工作的知識(shí)產(chǎn)權(quán)單位屬北京服裝學(xué)院。學(xué)校有權(quán)保留并向國(guó)家有關(guān)部門或機(jī)構(gòu)送交論文的復(fù)印件和電子版，允許學(xué)位論文被查閱、借閱和復(fù)印；學(xué)?？梢詫W(xué)位論文的全部或部分內(nèi)容公開(kāi)或編入有關(guān)數(shù)據(jù)庫(kù)進(jìn)行檢索，可以允許采用影印、縮印或其它復(fù)制手段保存、匯編學(xué)位論文。保密的學(xué)位論文在解密后適用本授權(quán)書(shū)。學(xué)位論文作者簽名：壬楣星日期：加卜年肛月功日刷隧輒墨蜘日肌矽細(xì)年p月加日scholarsontheperceivedqualityandl

3、oyaltyhavedonemanystudies，buttherelationshipbetweentheperceivedqualityoftheclothingbrandandcustomerloyaltyhavedonelittleresearchThispaperfocusesontheareasofclothingbrand’Sperceivedqualitysummarizespreviousresearchresults

4、abouttheperceivedqualitydimensionsthedimensionsoftheperceivedqualityoftheclothingbrandidentifiedasproductqualitypresalesservicequalityprosalesservicequalitystoreimage，brandpopularityandbrandreputationAstheexampleofbrandc

5、lothingindustrytheuseofempiricalmethodsistotestthisdivisionofthedimensionsofperceivedqualityisappropriate，andresearchrelationshipbetweentheproductqualitypre—salesservicequalitypro—salesservicequalitystoreimage，brandpopul

6、aritybrandreputationandthedegreeofcustomerloyaltythemainconclusionsobtainedbythehypothesistest：productqualitypre—salesservicequalityprosalesservicequalitystoreimage，brandpopularityandbrandreputationoncustomerloyaltyhasas

7、ignificantpositiveimpact；takingintoaccountfactorsoftheclothingbrandperceivedqualityoncustomerloyaltyisverycomplex，thisstudyhassomelimitationsbecauseotherfactorshavenotbeenconsideredcomprehensivelyasresult，thispaperconclu