“個(gè)人與團(tuán)隊(duì)管理”課程重難點(diǎn)分析與練習(xí)(2011年秋復(fù)習(xí)資料) 2

1、1“個(gè)人與團(tuán)隊(duì)管理”課程考核重難點(diǎn)分析與練習(xí) “個(gè)人與團(tuán)隊(duì)管理”課程考核重難點(diǎn)分析與練習(xí)2011 2011 年秋期末復(fù)習(xí)材料 年秋期末復(fù)習(xí)材料3一、考核知識(shí)點(diǎn)：GXK37 目標(biāo)管理計(jì)劃的典型步驟................................................41二、考核知識(shí)點(diǎn)：GXK16 SMART 目標(biāo)的五個(gè)特征............................................

2、.........42三、考核知識(shí)點(diǎn)：GXK17 監(jiān)督的標(biāo)準(zhǔn)........................................................................43四、考核知識(shí)點(diǎn)：GXK40 控制過(guò)程的步驟................................................................44五、考核知識(shí)點(diǎn)：GXK18 績(jī)效評(píng)估標(biāo)準(zhǔn)......

3、..............................................................45六、考核知識(shí)點(diǎn)：GXK41 反饋的方法........................................................................46第九單元：團(tuán)隊(duì)激勵(lì).....................................................

4、.........................................................47一、考核知識(shí)點(diǎn)：GXK20 期望理論............................................................................47二、考核知識(shí)點(diǎn)：GXK21 雙因素理論............................................

5、............................49三、考核知識(shí)點(diǎn)：GXK08 X 理論和 Y 理論.................................................................50第十單元：團(tuán)隊(duì)領(lǐng)導(dǎo).........................................................................................

6、.....................51一、考核知識(shí)點(diǎn)：GXK09 領(lǐng)導(dǎo)者和管理者的區(qū)別....................................................51二、考核知識(shí)點(diǎn)：GXK23 領(lǐng)導(dǎo)者三個(gè)方面的能力....................................................53三、考核知識(shí)點(diǎn)：GXK46 領(lǐng)導(dǎo)者的三項(xiàng)任務(wù)................

7、............................................54四、考核知識(shí)點(diǎn)：GXK25 不授權(quán)的原因....................................................................55五、考核知識(shí)點(diǎn)：GXK49 授權(quán)的步驟...............................................................

8、.........56六、考核知識(shí)點(diǎn)：GXK50 如何營(yíng)造團(tuán)隊(duì)授權(quán)的氣氛................................................57第二部分：案例解析......................................................................................................................58第一單元

9、：自我規(guī)劃..............................................................................................................58第二單元：時(shí)間管理..............................................................................................

10、................62第三單元：溝通基礎(chǔ)..............................................................................................................67第四單元：工作溝通........................................................................

11、......................................70第五單元：融入組織..............................................................................................................74第六單元：團(tuán)隊(duì)建設(shè)..................................................

12、............................................................79第七單元：團(tuán)隊(duì)學(xué)習(xí)..............................................................................................................83第八單元：實(shí)現(xiàn)目標(biāo)............................

13、..................................................................................87第九單元：團(tuán)隊(duì)激勵(lì)..............................................................................................................91第十單元：團(tuán)隊(duì)領(lǐng)導(dǎo)......