能力素質(zhì)模型詞典

1、第1頁，共33頁勝任特征辭典的起源與發(fā)展勝任特征辭典的維度與結(jié)構(gòu)...................................................................................................................2成就與行動(dòng)族..................................................................

2、........................................................................41、成就導(dǎo)向ACHAchievementientation..........................................................................42、重視次序品質(zhì)與精確（CO）............................

3、.......................................................................63、主動(dòng)性（INT）Initiative...........................................................................................................74、信息搜集（INFO）Infmatio

4、nSeeking..................................................................................8幫助與服務(wù)族...........................................................................................................................

5、...............85、人際理解力溝通（IU）InterpersonalUndersting...............................................................96、客戶服務(wù)導(dǎo)向（CSO）CustomerServiceientation...........................................................10沖擊與影響族

6、........................................................................................................................................127、沖擊與影響（IMP）ImpactInfluence.......................................................

7、......................128、組織認(rèn)知（OA）ganizationAwareness.............................................................................149、關(guān)系的建立（RB）RelationshipBuilding.........................................................

8、.....................15管理族............................................................................................................................................1610、培養(yǎng)他人（DEV）DevelopingOthers........................

9、..........................................................1611、命令：果斷與職位權(quán)力的運(yùn)用DIR....................................................................................1812、團(tuán)隊(duì)合作（TW）TeamwkCooperation...........................

10、..........................................2011、團(tuán)隊(duì)領(lǐng)導(dǎo)（TL）TeamLeadership........................................................................................22認(rèn)知族..........................................................

11、..........................................................................................2314、分析式思考（演繹AT）AnalyticalThinking......................................................................2415、概念式思考（歸納）CTConceptual

12、Thinking....................................................................2516、技術(shù)職業(yè)管理的專業(yè)知識(shí)（EXP）..................................................................................26個(gè)人效能族..................................

13、..........................................................................................................2917、自我控制（SCT）SelfControl.........................................................................................

14、..2918、自信（SCF）SelfConfidence.............................................................................................3019、彈性（FLX）Flexibility............................................................................

15、..........................3120、組織承諾（OC）ganizationalCommitment...................................................................3221、其他個(gè)人特色與能力..............................................................................

16、..............................33第3頁，共33頁三、勝任特征級(jí)別的計(jì)分方式三、勝任特征級(jí)別的計(jì)分方式辭典將勝任特征的級(jí)別劃分為至少1－5級(jí)，目的是顯示該勝任特征的強(qiáng)度、復(fù)雜性等特性的程度、每個(gè)級(jí)別與下一個(gè)級(jí)別有顯著的不同（見圖22，級(jí)別系統(tǒng)的設(shè)計(jì)以0為一個(gè)自然中點(diǎn)，對(duì)有些勝任特征要素還設(shè)定了負(fù)值；1表示這些行為通常出現(xiàn)在一般績(jī)效人員身上，而在績(jī)優(yōu)人員身上卻很少發(fā)生；它還說明這些行為會(huì)對(duì)高績(jī)效產(chǎn)生負(fù)面的影響