基于客戶關(guān)系管理的物業(yè)管理行業(yè)系統(tǒng)分析.pdf

1、南昌大學(xué)碩士學(xué)位論文基于客戶關(guān)系管理的物業(yè)管理行業(yè)系統(tǒng)分析姓名：張丹平申請(qǐng)學(xué)位級(jí)別：碩士專業(yè)：管理科學(xué)與工程指導(dǎo)教師：鄧群釗20071201目錄A8STRAe了Sofaralongwiththeestatemanagementprofessiunsfastdevelopmentandthepropertyserviceandthemanagementdaybydaypopularizationeachkindofquestion，con

2、tradictoryunceasinglyisalsoincreasing，althoughthesewithprofessiondevelopmentspecifichistoricalstagerelated，wemuststudyearnestlythepromptsol崩掰k濰guaranteethattheastatemanagementprofessioncontinuesthebealthydevelopment。Base

3、donthiskindofunderstanding，thisresearchtakestheestatemanagementworkasystemsengineeringcarriesonthesystemanalysisfromthecustomerrelationsmanagementsangle捻theestatemanagementdevelopmentmodelandtherulequestionSomeproblemsab

4、outtheestatemanagemententerpriseshouldbeanaly徽dwiththemodelofthesystemdynamicsThisresearchisdevelopedthesystemsdynamicsrangeofstud)；andthroughsocialinvestigationandsoonrealdiagnosismethodthesignificanceandimplementationo

5、fcustomerrelationshipmanagememintheestatemanngemementerprisestrategydevelopmentswasdiscussedr‰uehqualitativeanalysiscombinedwithquantitativeanalysisprovidedthebeneficialtheoryreferencefortheestatemanagementprofessiondeve

6、lopmentmodel’schoicemidtheoptimizationInthisarticleresearch，婦oughtheoreticalanalysis，scienceevaluationquestionnairesurveyreadingliteratureanab，7edpresent0111“COUntlj，estatemanagementexistencesquestionconstructedestateman

7、agementprofessionownerdegreeofsatisfactionevaluatingindicatorsystem，determinedtheprimaryfactorthatinfluencedtheestatemanagementprofessiondevelopment，and紐ougtltheestablishmentsystemsdynamicsmodel。carriesonthefeedbackloopa

8、ndtheanalysisofsystemicarchetypes，proposedthatthepmmofionestatemanagementprofessiondevelopmentenhancestheowrlerdegreeofsatisfactiontherelatedcountermeasure。ConductsthequantifieationaIsimulationresea端h璽。thequestionnairesu