貼身管家流程002

1、ShangShanInternationalYachtClubClubSTARDOPERATINGPROCEDURE香山國際游艇俱樂部香山國際游艇俱樂部會所會所標(biāo)準(zhǔn)工作程序標(biāo)準(zhǔn)工作程序DEPARTMENT:FrontOffice部門：前廳部JOBTITLE:Butlers職稱：專職管家專職管家TASKNO:FOBU002(Page3of2)工作代碼：FOBU002(第三頁，共二頁)TASK:PersonalgroomingHygiene

2、工作職責(zé)：個人儀表個人儀表EQUIPMENTREQUIRED:所需設(shè)備：WHATTODO工作程序HOWTODO操作明細(xì)WHY工作目的Males:1.Hairshallberegularlyneatlygroomedoffthecollarmaintainedinnaturalcol.Sideburnsmaynotexceed5cm.2.Nailsmustbekeptcleanshtwelltrimmed.3.Allmaleassocia

3、tesshallbecleanatalltimeswhilstonduty.4.Moustachesarenotpermittedinfrontofhouseareas.5.Beardsarenotpermitted.6.Aftershavesotherfragrancesmaybeusedinmoderation.7.Showersmustbetakenbefestartofshift.8.UnifmBadgeispartofyour

4、grooming.HSKPcleanstheunifmhoweverItisYOURresponsibilitytoensureyourunifmiscleanpressedproperly.男性：男性：1.頭發(fā)清潔，梳理整齊，發(fā)色自然，頭發(fā)長度不超過襯衫衣領(lǐng)，鬢角不超過5公分。2.指甲修剪整齊，保持清潔。3.身體無異味。4.不可蓄留絡(luò)腮胡。5.不可蓄留胡須。6.須后水或其它清淡的香水可以使用。7.每天開始當(dāng)班前需淋浴。AllButle

5、rassociateswillpresentacleantidyprofessionalimageatalltimes.前廳部所有員工必須具有整潔、專業(yè)的儀容儀表。PREPAREDBY:制定：APPROVEDBY:批準(zhǔn)：POSITION:FOM職位：前廳部經(jīng)理SIGNATUREDATE簽名日期：POSITION:GM職位：總經(jīng)理SIGNATUREDATE簽名日期：ShangShanInternationalYachtClubClubST

6、ARDOPERATINGPROCEDURE香山國際游艇俱樂部香山國際游艇俱樂部會所會所標(biāo)準(zhǔn)工作程序標(biāo)準(zhǔn)工作程序DEPARTMENT:FrontOffice部門：前廳部JOBTITLE:Butlers職稱：專職管家專職管家TASKNO:FOBU002(Page3of2)工作代碼：FOBU002(第三頁，共二頁)TASK:PersonalgroomingHygiene工作職責(zé)：個人儀表個人儀表EQUIPMENTREQUIRED:所需設(shè)備：W

7、HATTODO工作程序HOWTODO操作明細(xì)WHY工作目的Female:1.Clearfleshcolednailpolishisacceptable2.Hairmustbewasheddriedneatlycombedarrangedinattractiveeasytomaintainstyle.Haircolshouldappearnatural.3.Perfumeotherfragrancesmaynotbeusedinmoder

8、ation.4.Showersmustbetakenpritostartofshift.5.Conservativeuseofmakeupfnaturallookispreferred.6.Onepairofearringstheyshouldnotbelargegregariousunder1cm.insize.7.Oneringisacceptableifweddingengagementring.8.Shoesmustbeclos

9、edincourtshoestylestockingsaretobewnatalltimes.女性：女性：1.指甲修剪整齊，可使用無色、透明指甲油。2.發(fā)色自然，頭發(fā)清潔，按飯店標(biāo)準(zhǔn)整齊地梳理。3.不可使用濃郁的香水。4.每天開始當(dāng)班前需淋浴。5.上班前應(yīng)適當(dāng)修飾，自然化妝。6.可以佩戴耳環(huán)，長度不能超過1厘米。7.可以佩戴一枚結(jié)婚戒指或訂婚戒指。穿著飯店規(guī)定的長統(tǒng)絲襪和工作鞋。PREPAREDBY:制定：APPROVEDBY:批準(zhǔn)：P