版權(quán)說明:本文檔由用戶提供并上傳,收益歸屬內(nèi)容提供方,若內(nèi)容存在侵權(quán),請(qǐng)進(jìn)行舉報(bào)或認(rèn)領(lǐng)
文檔簡(jiǎn)介
1、 M thus, it’s paramount to adjust traditional marketing strategies and include experience marketing. 2.1 Establish marketing ideas of meeting demands and increase customer experience According to Maslow's Need-h
2、ierarchy theory, with the development of the economy and consumers’ increasingly enhanced purchasing power, once the physiological needs are met, personal needs will rise to psychological needs. Therefore, the enterpri
3、se should try to get close to customers, feel customers’ psychological needs and feelings, and carry out “relationship marketing“ to meet customers’ psychological needs. In retail business, some smart businessmen are t
4、rying to change consumer shopping into an interesting activity. In the tourism industry, some recreational activities like exploring, camping, canyon rafting, and air surfing are extremely popular; all of these undoubt
5、edly present to people the charm and value of “experience.” 2.2 Making interactive concepts become the core concepts and guidelines of marketing planning Currently, many enterprises completely depend on advertising a
6、nd price reduction to promote products, causing the advertising investment to grow exponentially. But in fact only 20% of advertising has an effect, while the remaining 80% is wasted because of the high-level fragmenta
7、tion of media. The current M due to many restrictions, it hasn’t entered the big development stage yet. Without certain attempts and experiences, performing experience marketing in the current situation can be hard to
8、show substantial profits. Therefore, the enterprise should give up short-term speculative consciousness and employ experience marketing as a strategy. Make it bigger and better as long as we make the decision to endea
9、vor, otherwise we can simply choose not to start. 3.2.2 ?Organization platform When a company is equipped with the strategic thinking of experience marketing, there is still a need to offer a good organization platf
10、orm to realize experience marketing, which requires the company to make adjustments to the original organizational structure and personnel, so as to answer readily to economic offerings, the process can also be the “ex
11、perience” of value carrier. Product marketing companies generally divide according to functional departments, such as brand manager, development personnel, rear-service personnel, etc. Service marketing companies gener
12、ally divide functional departments according to the contact with customers, for instance, a planning corporation will have a client manager, planning, advertising, and training departments. However, the form of experie
13、nce marketing enterprise is comparatively flexible, which is mainly because of the invisibility and uniqueness of experience. But no matter how to design organization, one premise is it must be favorable for the intera
14、ction with customers, for bringing the customers’ initiative into full play, for the formation of customers’ nice experience. 3.2.3 ?Internal training Enterprise provides customers with experience, the contact poin
15、t is employees. Enterprises to a great extent rely on employees' instant creation and transmission during experience. Employees’ performance has a great, direct influence on the overall experience of customers. No
16、matter how clear the experience subject is, or how perfect the experience design is, it can be greatly influenced or even wholly destroyed merely because of one inadvertence or pretermission of employees. Internal tr
17、aining is to make the enterprise staff fully integrated into the enterprise, reach high enterprise loyalty and satisfaction before providing customers with satisfactory service and experience, be protagonist together w
18、ith customers during the time of experience. Meanwhile, through training staff’s behaviors, enable them to behave on the basis of established requirements when creating experience for customers. 3.3 Guided by experien
19、ce, design, produce products and services The purpose of experience marketing is to experience, to leave a deep impression and memories to consumers, so during operation, should base on discovering and mastering custo
20、mers’ experience, integrate experience into products and services, put more consideration on the gain of consumers, more emphasis on the interaction with consumers and the master of consumers’ psychology. Only in this
21、way the designed experience process can be successful. 3.4 Experience needs to have a “theme” Experience needs to be given a theme, as the main idea of a passage, the main melody of a song, the experience design whi
22、ch is knocked together without a theme is considered tough to leave customers deep impression, can even cause backfired negative experience. Theme determination and production experience process are often intertwined
23、in no certain order. An enterprise should carefully select the theme and make it the guiding principle of experience design and transmission, combine products and services with every element and detail, an enterprise
溫馨提示
- 1. 本站所有資源如無特殊說明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請(qǐng)下載最新的WinRAR軟件解壓。
- 2. 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請(qǐng)聯(lián)系上傳者。文件的所有權(quán)益歸上傳用戶所有。
- 3. 本站RAR壓縮包中若帶圖紙,網(wǎng)頁內(nèi)容里面會(huì)有圖紙預(yù)覽,若沒有圖紙預(yù)覽就沒有圖紙。
- 4. 未經(jīng)權(quán)益所有人同意不得將文件中的內(nèi)容挪作商業(yè)或盈利用途。
- 5. 眾賞文庫僅提供信息存儲(chǔ)空間,僅對(duì)用戶上傳內(nèi)容的表現(xiàn)方式做保護(hù)處理,對(duì)用戶上傳分享的文檔內(nèi)容本身不做任何修改或編輯,并不能對(duì)任何下載內(nèi)容負(fù)責(zé)。
- 6. 下載文件中如有侵權(quán)或不適當(dāng)內(nèi)容,請(qǐng)與我們聯(lián)系,我們立即糾正。
- 7. 本站不保證下載資源的準(zhǔn)確性、安全性和完整性, 同時(shí)也不承擔(dān)用戶因使用這些下載資源對(duì)自己和他人造成任何形式的傷害或損失。
最新文檔
- 外文翻譯--市場(chǎng)營(yíng)銷戰(zhàn)略的調(diào)整和體驗(yàn)經(jīng)濟(jì)時(shí)代市場(chǎng)營(yíng)銷的創(chuàng)新
- 外文翻譯--市場(chǎng)營(yíng)銷戰(zhàn)略的調(diào)整和體驗(yàn)經(jīng)濟(jì)時(shí)代市場(chǎng)營(yíng)銷的創(chuàng)新
- 外文翻譯---市場(chǎng)營(yíng)銷戰(zhàn)略的調(diào)整和體驗(yàn)經(jīng)濟(jì)時(shí)代市場(chǎng)營(yíng)銷的創(chuàng)新(原文)
- 外文翻譯--市場(chǎng)營(yíng)銷戰(zhàn)略的調(diào)整和體驗(yàn)經(jīng)濟(jì)時(shí)代市場(chǎng)營(yíng)銷的創(chuàng)新.doc
- 外文翻譯--市場(chǎng)營(yíng)銷戰(zhàn)略的調(diào)整和體驗(yàn)經(jīng)濟(jì)時(shí)代市場(chǎng)營(yíng)銷的創(chuàng)新(譯文)
- 外文翻譯--市場(chǎng)營(yíng)銷戰(zhàn)略的調(diào)整和體驗(yàn)經(jīng)濟(jì)時(shí)代市場(chǎng)營(yíng)銷的創(chuàng)新.doc
- 畢業(yè)論文外文翻譯-體驗(yàn)經(jīng)濟(jì)時(shí)代的營(yíng)銷戰(zhàn)略調(diào)整與營(yíng)銷創(chuàng)新
- 論知識(shí)經(jīng)濟(jì)時(shí)代市場(chǎng)創(chuàng)新與市場(chǎng)營(yíng)銷方式變革.pdf
- 網(wǎng)絡(luò)經(jīng)濟(jì)時(shí)代市場(chǎng)營(yíng)銷模式的轉(zhuǎn)型探討
- 低碳經(jīng)濟(jì)時(shí)代的市場(chǎng)營(yíng)銷模式摭談
- 網(wǎng)絡(luò)經(jīng)濟(jì)時(shí)代市場(chǎng)營(yíng)銷策略的轉(zhuǎn)變探究
- 知識(shí)經(jīng)濟(jì)時(shí)代信息產(chǎn)品的市場(chǎng)營(yíng)銷.pdf
- 淺析體驗(yàn)經(jīng)濟(jì)時(shí)代企業(yè)營(yíng)銷戰(zhàn)略的調(diào)整
- 怎樣在知識(shí)經(jīng)濟(jì)時(shí)代下做好市場(chǎng)營(yíng)銷
- 如何在知識(shí)經(jīng)濟(jì)時(shí)代創(chuàng)新發(fā)展我國(guó)市場(chǎng)營(yíng)銷
- 網(wǎng)絡(luò)經(jīng)濟(jì)時(shí)代信息產(chǎn)品的市場(chǎng)營(yíng)銷策略研究.pdf
- 淺議知識(shí)經(jīng)濟(jì)時(shí)代鐵路貨運(yùn)市場(chǎng)營(yíng)銷策略.pdf
- 市場(chǎng)營(yíng)銷外文翻譯
- 市場(chǎng)營(yíng)銷戰(zhàn)略的創(chuàng)新研究
- 企業(yè)市場(chǎng)營(yíng)銷戰(zhàn)略創(chuàng)新
評(píng)論
0/150
提交評(píng)論