中國(guó)聯(lián)通業(yè)務(wù)支撐網(wǎng)管系統(tǒng)試點(diǎn)省份用戶需求書

1、中國(guó)聯(lián)合網(wǎng)絡(luò)通信有限公司中國(guó)聯(lián)合網(wǎng)絡(luò)通信有限公司業(yè)務(wù)支撐網(wǎng)管系統(tǒng)試點(diǎn)省份用戶需求書中國(guó)聯(lián)通總部業(yè)務(wù)支撐系統(tǒng)部2019年11月4日中國(guó)聯(lián)通試點(diǎn)省分業(yè)務(wù)支撐網(wǎng)管系統(tǒng)用戶需求書第3頁(yè)共196頁(yè)3.3.1監(jiān)控管理..........................................................................................................203.3.2配置資源管

2、理..................................................................................................303.3.3業(yè)務(wù)服務(wù)管理..................................................................................................343.4綜合分析.

3、.................................................................................................................473.4.1功能說明................................................................................................

4、..........473.5服務(wù)管理..................................................................................................................493.5.1概述..............................................................................

5、....................................493.5.2基本功能要求..................................................................................................503.5.3服務(wù)流程..............................................................

6、............................................523.5.4日常運(yùn)維管理..................................................................................................803.5.5考核管理......................................................

7、....................................................923.6安全管理..................................................................................................................943.6.1安全審計(jì)..................................

8、........................................................................943.7系統(tǒng)自管理..............................................................................................................953.7.1自身配置.................

9、.........................................................................................953.7.2系統(tǒng)監(jiān)視..........................................................................................................963.7.3性能監(jiān)控...

10、.......................................................................................................963.7.4系統(tǒng)備份和恢復(fù)..............................................................................................963.7.5系統(tǒng)

11、安全管理..................................................................................................974監(jiān)控指標(biāo)描述.............................................................................................................

12、.............984.1業(yè)務(wù)監(jiān)控指標(biāo)..........................................................................................................984.1.1本期業(yè)務(wù)監(jiān)控范圍...........................................................................

13、...............984.1.2業(yè)務(wù)開通..........................................................................................................984.1.3服務(wù)保障指標(biāo)...........................................................................

14、.....................1014.1.4計(jì)費(fèi)服務(wù)........................................................................................................1034.2應(yīng)用指標(biāo).........................................................................

15、.......................................1094.2.1CRM系統(tǒng)......................................................................................................1094.2.2綜合計(jì)費(fèi)賬務(wù)系統(tǒng)..................................................

16、......................................1124.2.3綜合采集系統(tǒng)................................................................................................1194.2.4在線計(jì)費(fèi)系統(tǒng)..........................................................