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1、劍橋商務(wù)英語中級(jí)考試歷年真題薈萃劍橋商務(wù)英語中級(jí)考試歷年真題薈萃注:這里講解的題目是人郵版第四輯真題TEST1閱讀部分的Partone.Questions17Lookatthestatementsbelowthearticleaboutthedevelopmentoffuturebusinessleadersontheoppositepage.Whichsectionofthearticle(ABCD)doeseachstatement
2、(17)refertoFeachstatement(17)markoneletter(ABCD)onyourAnswerSheet.Youwillneedtousesomeoftheselettersmethanonce.1Managersneedtotakeactiontoconvincehighflyersoftheirvaluetothefirm.2ganisationsneedtolookbeyondthehighflyerst
3、heyarecurrentlydeveloping.3Thereisaconcernthatfirmsinvestingintrainingfhighflyersmaynotgainthebenefitsthemselves.4Managersneedexpertassistancefromwithintheirownfirmsindevelopinghighflyers.5Firmscurrentlyidentifyhighflyer
4、swithoutthesupptofaguidancestrategy.6Managersarefrequentlytoobusytodealwiththedevelopmentofhighflyers.7Firmswhowkhardontheirreputationasanemployerwillinteresthighflyers.TheStarsoftheFutureAExistingmanagementresearchdoesn
5、ottellusmuchabouthowtofinddevelophighflyersthosepeoplewhohavethepotentialtoreachthetopofanganisation.Asaresultganisationsarelefttofmulatetheirownsystems.Ameeffectiveoverallpolicyfdevelopingfutureleadersisneededwhichiswhy
6、theLondonBusinessSchoolhaslaunchedtheTomrowsLeadersResearchGroup(TLRG).Thegroupcontainsrepresentativesfrom20firmsmeetsregularlytodiscusstheleadershipdevelopmentoftheganisationshighflyers.BTLRGrecognisesjusthowsignificant
7、linemanagersareintheprocessofleadershipdevelopment.Unftunatelywithtodaysflatganisationswheremanagershavefunctionalaswellasmanagerialresponsibilitiespeopledevelopmentalltoooftenfallsvictimtoheavywkloads.Onemanagerintheres
8、earchgroupwasunconvincedbythelogicofsendinghisbestpeopleawayondevelopmentcoursesonlytoseethempoachedbyanotherdepartmentwsestillanotherfirm.Thisfearoflosinghighflyersrunsdeepintheganisationsthatmakeuptheresearchgroup.CTLR
9、Garguesthatthetaskofmanagementisnotnecessarilyaboutemployeeretentionbutaboutcreatingattractioncentres.Wemusthelplinemanagerstorealisethatiftheircompaniesareknownasonesthatdeveloptheirpeopletheywillhaveagreaterappealtohig
10、hflyerssaidoneadvis.Furthermeingpeoplefsayaleadershipdevelopmentprogrammeisasignofcommitmentfrommanagementtoanindividual.Loyaltycanthenbemeeasilydemedinreturn.DTLRGhasconcludedthatacompanysHRspecialistsneedtotakeactionen
11、gagewithlinemanagersindividuallyabouttheirroleinthedevelopmentofhighflyers.Indeedindertobenefitfullyfromtraininghighflyersasthesenimanagersofthefuturefirmsmustactuallyaddressthedevelopmentofallmanagerswhowillbesupptingth
12、ehighflyers.Withoutthismanagerswillnotbeinapositiontogive4、runsdeep純粹是想說一下那句著名的諺語:Stillwaterrunsdeep靜水流深。5、fallvictimto成為。。。。的受害者B段中的原話:Peopledevelopmentalltoooftenfallsvictimtoheavywkloads.人員發(fā)展成為高負(fù)荷工作的受害者,也就是說經(jīng)理們因?yàn)樘Χ鵁o暇
13、顧及潛力股的培養(yǎng),即第六題的答案。6、retention保留,在文中指留住員工。是風(fēng)險(xiǎn)管理中常見的專業(yè)名詞。這里解析的是第四輯真題TEST1閱讀部分的PART4。馬上要考試了,爭(zhēng)取出解析的速度能快點(diǎn)。當(dāng)然,不會(huì)以犧牲質(zhì)量為代價(jià)。大家有什么疑問,可以提出來,事先甚至單獨(dú)進(jìn)行解答。祝大家都能取得好成績(jī)。主要解答藍(lán)色標(biāo)注的空。Thesecretofsuccessinelectroniccommerceliesinplacinganewemph
14、asisonawellestablishedarea.Thatareaiscustomerservicewhichisnowtheonlypointof(19)betweenabusinessthebuyingpublic.Thereareanumberoffactsinarealwldshopthat(20)peoplesperceptionsofabusiness:these(21)thelocationtheappearanceo
15、fthepremisesthequalitythepricingofthemerchiseservices’thebehaviourofthestaff.Howeverifacompanyistryingtomakeagoodimpressionwithonlinecustomersmostofthesefactsdonot(22)apart.Inthe(23)ofthesefactsthewaycustomersare(24)when
16、theyhaveareasontocallhasafundamentaleffectonacompanysabilitytoretainthemascustomers.Evenmethanregulartelephoneinpersoncustomerswebcustomersareimpatient,easilyfrustratedalwaysconsciousthattheyhaveotherplaceswheretheycan(2
17、5)theirbusiness.Preventingthemfromdoingthatmeansmeetingthemontheirown(26)providingthemwithwhattheywant.Thisnecessityin(27),meansthatcompaniesthatselloverthemustgetbackendfunctionsright.Imposing(28)requirementsoncustomers
18、willnotwkabusinessthat(29)oncustomersemailingfassistanceinsteadofusingthephonefexamplewillloserepeatcustom.Ifthephoneisuseditmustbeanswered(30)thestaffshouldlookfwaysofhelpingeventhemostawkwardcustomers(31)asismeusualtry
19、ingtofindsome(32)toblamethecustomerfanyproblem.Animptant,finalpointisthatitisvitalthatalladdresses,weblinksphonenumberswkproperlyefficiently.Thisoughtto(33)withoutsaying.Experience,howevershowsthatitdoesnot.19、Arelations
20、hipBassociationC.meetingDcontact20、AfceBdetermineCdecideDfix21、AencloseBconsistCincludeDcontain22、AgetBrunCplayDhave23、AabsenceBlackCneedDscarcity24、AcaredBtreatedCdealtDconsidered25、AdeliverBbringCmoveDtake26、ApoliciesB
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