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1、1.Whatisimptantwhenmonitingthequalityofserviceprovided?Feedbackfromcustomers?CheckingsalesfiguresIsfeedbackfromcustomersthemostimptantthingtoconsider(WhyWhynot)Howimptantisittochecksalesfigures(Why)Howimptantisittogetfee

2、dbackfromstaff(WhyWhynot)Isitimptanttoconsidercompetitsservices(WhyWhynot)2.Whatisimptantwhenplanningapresentation?Findingoutabouttheaudience?ResearchingthetopicPracticethepresentationEquipmentsuchassliderproject3.Whatis

3、imptantwhenaimingtoimprovecustomerservice?StaffTraining?CustomerSatisfactionSurveysIsstafftrainingthemostimptantthingtoconsider(WhyWhynot)WhyisitessentialtoconsidersurveysofcustomersatisfactionHowimptantisittoreviewprice

4、sdiscounts(WhyWhynot)Howimptantisittoconsiderrewardsfcustomers(WhyWhynot)4.Whatisimptantwhenmotivatingstaff?Financialbenefits?CareerdevelopmentOpptunitiesHowimptantarefinancialbenefitsfmotivatingstaff(WhyWhynot)Howimptan

5、tisittoofferopptunitiesfcareerdevelopment(Why)Isitimptanttooffertrainingopptunities(WhyWhynot)Whymightsocialeventsbeimptantfmotivatingstaff5Whatisimptantwhendealingwithcompetition?Pricingpolicies?AdvertisingstrategiesWhy

6、arepricingpoliciesimptanttoconsiderHowimptantisittoconsideradvertisingstrategies(Why)WhyismonitingcustomerserviceessentialHowimptantisittodevelopawiderrangeofgoodsservicestooffertocustomer6Whatisimptantwhenplanninghealth

7、safetytraining?ingtopics?ingstafftoattendWhyisingtherighttopicsimptantWhyisitessentialtotherightstafftoattendthetrainingcourseHowimptantisthelengthoftraining(Why)Isitimptanttoofferretrainingtostaff(WhyWhynot)7Whatisimpta

8、ntwhenchoosingnewofficeequipment?Pricesdiscounts?BrnamesArepricesdiscountsthemostimptantthingstoconsider(WhyWhynot)Arefeignlanguageskillsessentialontripsabroad(WhyWhynot)Howimptantaresocialactivitiesduringmarketingtripsa

9、broad(Why)15.Whatisimptantwhenaimingtoreduceproductioncosts?Efficiencyofproductionline?CostofrawmaterialsIsincreasingtheefficiencyoftheproductionlinethemostimptantthingtoconsider(WhyWhynot)Howimptantisittomakesavingsonth

10、ecostofrawmaterials(Why)Isitimptanttoconsiderintroducingshiftwk(WhyWhynot)Howimptantisittomonitoverheads16.Whatisimptantwhenchoosingpeopletowkinteams?Varietyofexperience?PersonalqualitiesIsvarietyofexperiencethemostimpta

11、ntthingtoconsider(WhyWhynot)Isitessentialtoconsiderpersonalqualities(WhyWhynot)Howimptantisittoconsiderpeoplesqualifications(WhyWhynot)Isitessentialtoconsideryourownimpressionofpeople(WhyWhynot)17.Whatisimptantwhendealin

12、gwithaheavywkload?Timemanagement?SharingtasksWhyaretimemanagementskillsessentialHowimptantisittosharetaskswithotherstaff(WhyWhynot)Inwhatwaysistechnologyimptantfsavingtime(WhyWhynot)Isitimptanttoaskfassistancefromcolleag

13、ues(WhyWhynot)18.Whatisimptantwhendevelopingnewproducts?Marketresearch?PricingIsitessentialtocarryoutmarketresearch(WhyWhynot)Howimptantisthepricingofanewproduct(Why)Whataspectsofproducttestingmightbeimptant(Why)Howimpta

14、ntisittoconsidercompetitionfromotherproducts(WhyWhynot)19.Whatisimptantwhenbeinginterviewedfajob?Infmationaboutthecompany?PersonalappearanceHowimptantisittohaveinfmationaboutthecompany(WhyWhynot)Ispersonalappearanceimpta

15、nt(WhyWhynot)Isselfconfidenceessential(WhyWhynot)Isitimptantfthecidatetoaskquestionsattheinterview(WhyWhynot)20.Whatisimptantwhenexhibitingatatradefair?Qualityofdisplay?StaffedHowimptantisthequalityofthecompanysdisplay(W

16、hy)WhyisitessentialtoappropriatestaffftheexhibitionstHowimptantisittoprovidewritteninfmationfvisits(WhyWhynot)Isitessentialtogetfeedbackfromvisits(Why)21.Whatisimptantwhenintroducingarewardsystemfstaff?Purposeofthereward

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