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1、Q1 第三版I am excited to introduce you to our revised Q1 requirements which have incorporated the lessons learned from over a decade of launches and site development. As we strive for continuous improvement and customer sat
2、isfaction, we have developed our Q1 3rd Edition. Based on Supplier and Ford feedback as well as benchmarking, Q1 has been refined to address the evolving needs of supplier partners and customers in our pursuit of quality
3、 excellence. The relationship we hold with our suppliers is of key importance as we work together to produce quality vehicles and drive customer satisfaction. Q1 lets our suppliers understand exactly where they stand and
4、 helps them lead the way to achieve continuous improvement. The reward for improving quality and maintaining Q1 is not only additional business, but also the recognition that the supplier’s facility is one of the best in
5、 the business. The symbol of this excellence is the Q1 flag that is flown proudly over the best supplier facilities in the world. Our Q1 suppliers are valued partners, an integral part of our business fabric. Only by wor
6、king in partnership will we be able to provide the high quality products our customers expect.The Q1 journey, like the quest for excellence itself, never ends, driving towards the achievement of the new Q1 Gold and Silve
7、r awards, one of the key enhancements for Q1 3rd Edition. We appreciate all the work you have done so far to improve Ford quality. We look forward to continuing the journey together.很高興為各位介紹Q1新版本的要求,其總結(jié)了過去十年運(yùn)行和現(xiàn)場執(zhí)行中的經(jīng)驗(yàn)教訓(xùn)
8、。為持續(xù)改善和不斷提升客戶滿意度,我們制作出第三版Q1。根據(jù)供應(yīng)商和福特反饋信息以及標(biāo)桿管理,Q1通過精煉更新以符合合作供應(yīng)商和客戶追求卓越質(zhì)量的進(jìn)一步需求。我們與供應(yīng)商關(guān)系維護(hù)重中之重在于我們相互協(xié)作共同努力打造出高質(zhì)量整車和不斷提升客戶滿意度。Q1使供應(yīng)商對自己質(zhì)量水準(zhǔn)定位明確,并為其達(dá)到持續(xù)改善提供方法指引。質(zhì)量改善與Q1維持不僅是企業(yè)商業(yè)利益增長,而且是供應(yīng)商在其領(lǐng)域卓越地位的肯定。卓越表現(xiàn)的象征就是Q1旗幟在全球最佳供應(yīng)商工廠
9、迎風(fēng)飄展。我們對Q1供應(yīng)商都十分重視,他們是我們企業(yè)不可或缺的部分。Q1旅程就是對卓越質(zhì)量的追求,永無止境,并朝著新Q1金牌和銀牌成就前行,這些為第三版Q1重點(diǎn)強(qiáng)化內(nèi)容。我們在此感謝所有供應(yīng)商對福特質(zhì)量改善所做出的貢獻(xiàn),期待與你們繼續(xù)前行。Sue LeoneJanuary 2018Appendix D – Delivery PerformanceSue LeoneFord Motor CompanyExecutive DirectorG
10、lobal Supplier Technical AssistanceINTRODUCTION 簡介 簡介Q1 was launched in February 2002 and is delivering results. By recognizing quality achievement at the manufacturing site level, and by applying consistent, understanda
11、ble metrics to drive high quality, Q1 has become the quality Trustmark worldwide.In today’s dynamic marketplace, companies that don’t improve get left behind. The expectations and requirements in Q1 have been enhanced to
12、 more accurately and transparently reflect supplier performance in relation to the total Ford enterprise.Q1在2002年2月發(fā)行,并獲得矚目成績。通過制造現(xiàn)場評估質(zhì)量成就與應(yīng)用持續(xù)和明確的指標(biāo)以推動高質(zhì)量運(yùn)行,Q1已經(jīng)成為世界質(zhì)量標(biāo)桿。在當(dāng)今快速變化的市場中,企業(yè)不進(jìn)步就會被甩在后面。對新版Q1的期望和要求進(jìn)一步明確,與所有福特企業(yè)
13、相關(guān)聯(lián)的供應(yīng)商表現(xiàn)更加準(zhǔn)備與透明。What Is Q1?什么是 什么是Q1?It is a set of fundamental quality and manufacturing disciplines which, when followed, ensure a supplier’s success and drive a supplier’s continuous improvement. Suppliers are expect
14、ed to attain a certain level of performance, to put the tools in place to maintain excellence, and to improve with each passing year.Q1是供應(yīng)商應(yīng)遵循的一套基本質(zhì)量和生產(chǎn)制造規(guī)范,確保供應(yīng)商的成功與驅(qū)動供應(yīng)商持續(xù)改善。供應(yīng)商被期望獲得一定的績效表現(xiàn)水平,并合理利用各種方法和手段來保持卓越質(zhì)量,并逐年改善。
15、Suppliers aren’t expected to achieve Q1 independently – it is a relationship. Ford stands ready to offer suppliers its expertise, experience and assistance throughout the Q1 quality journey.Q1 puts the discipline in plac
16、e to achieve consistent excellence and guides cooperation between Ford and its suppliers for superior quality execution.供應(yīng)商不只是獲得Q1—Q1實(shí)際是一種相互責(zé)任關(guān)系的維護(hù)。在供應(yīng)商建立與維護(hù)Q1質(zhì)量體系道路過程中,福特為其提供相關(guān)的專家,經(jīng)驗(yàn)和幫助。Q1使相關(guān)規(guī)范要求落實(shí)到位以獲取持續(xù)卓越質(zhì)量,并指導(dǎo)福特與供應(yīng)商之
17、間的合作,貫徹卓越質(zhì)量目標(biāo)。Approach方法 方法:Q1 applies a few vital metrics to determine which suppliers qualify for Q1 – the same measurements will be used to establish who will maintain Q1. Q1 3rd Edition has a refined scoring method w
18、hich includes the addition of warranty performance, APQP launch performance, and Quality Reject rate metrics. Suppliers are now stratified into Q1 Gold, Q1 Silver, and Q1 status based on performance. The Q1 endorsement p
19、rocess has also been streamlined.Q1中有定義部分重要指標(biāo)以判定供應(yīng)商是否達(dá)到Q1標(biāo)準(zhǔn)–與供應(yīng)商維持Q1標(biāo)準(zhǔn)的衡量指標(biāo)一致。第三版Q1對得分方法進(jìn)行了優(yōu)化,其中包括質(zhì)量保證表現(xiàn),APQP運(yùn)行表現(xiàn)和質(zhì)量不良率目標(biāo)。當(dāng)前根據(jù)供應(yīng)商的表現(xiàn),將其劃分為金牌Q1,銀牌Q1和Q1。Q1認(rèn)證過程也得到優(yōu)化。Summary of Changes變更總結(jié) 變更總結(jié):The Q1 3rd Edition requiremen
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