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1、<p> 字數(shù):英文3104單詞,17881字符;中文5737漢字</p><p> 出處:Kirsi Niinimäki.Proactive Fashion Design for Sustainable Consumption[J].Nordic Textile Journal,2012,1:60-69.</p><p><b> 外文文獻: <
2、/b></p><p> Proactive Fashion Design for Sustainable Consumption</p><p> Abstract This article presents a study that investigates product satisfaction in the context of clothing. The paper
3、 furthermore presents suggestions on how this knowledge can be used to create proactive fashion design for sustainable consumption. One of the main challenges in today’s consumer society is how to design products that en
4、courage consumers to engage in more environmentally responsible behaviour, sustainable consumption. This paper opens the discussion on how to change current unsusta</p><p> Keywords: proactive design, susta
5、inable design, sustainable consumption, emotional satisfaction, PSS.</p><p> Introduction</p><p> Products configure consumer needs and use patterns; hence, design can be said to be “practice-
6、oriented”, creating certain everyday practices and consumption behaviour (Shove et al. 2007, 134–136). Current industrial design and mass-manufacturing systems stimulate consumerism and the production of disposable produ
7、cts (Walker 2007, 51). Fast changing trends lead to consumers’ unsustainable consumption behaviour. To create a new, sustainable balance between design, manufacturing and consumption, al</p><p> Higher prod
8、uction volumes and simultaneous growing consumption have caused an increase in material consumption (Throne-Holst et al. 2007). Ever-changing fashion trends, affordable product prices and low-quality products cause consu
9、mers to engage in unsustainable consumption behaviour, such as impulse purchases, overconsumption, short use time and premature disposal of products. The increase in the purchase of short-lifespan products results in a n
10、otable increase in waste. Currently, approximatel</p><p> Emotions lie at the centre of human life, and they influence most of our behaviours, motivations and thought processes (Desmet 2009, 379). Emotions
11、also play a strong role in consumption. The interplay between wants, needs, values, attitudes and experiences is emotionally meaningful for a contemporary consumer. Clothing and fashion items belong to the category of se
12、lf-expressive products, and with such products, consumption-related emotions are important to the consumer. As Richins (2009) argued</p><p> From an environmental point of view, studying consumption pattern
13、s and the meanings of consumption is important when sustained positive emotions in person–product relationships are desired or solutions are sought to replace materialistic consumption with other positive emotional state
14、s. The design process should focus on sustainable consumer satisfaction with a product or with the person–product attachment process. Moreover, a new kind of product service system (PSS) should be developed that aim</
15、p><p> Sustainable Satisfaction with Clothing</p><p> If current unsustainable consumption patterns are to be transformed into more sustainable ones, the ways in which design can offer sustainabl
16、e satisfaction must be investigated. To gain a deeper understanding of the opportunities to deliver satisfaction by design and how the enjoyable use of garments can be extended, the satisfaction process must first be exp
17、lained.</p><p> According to Swan and Combs (1976), the performance of clothing can be separated into instrumental performance (physical properties) and expressive performance. Expressive performance is lin
18、ked to a consumer’s psychological response to the garment, such as the experience of beauty. Instrumental requirements (e.g. quality expectations) must be satisfied first. Nevertheless, only fulfilling instrumental requi
19、rements will not result in satisfaction. Therefore clothing must also meet consumers’ emot</p><p> Hence good intrinsic quality is optimal for ensuring consumer satisfaction and to guarantee the longevity o
20、f clothing. High quality means durable materials and high manufacturing quality. The ageing process of a pleasant, aesthetic garment requires not only maintaining high intrinsic quality but also the design of a more clas
21、sical style and use of durable materials. Some textile materials look old after a short use time. The material might experience pilling or may look old after a few washes. G</p><p> Consumers respect aesthe
22、tic attributes in the long-term use of clothing, and aesthetic attributes correspond to expressive performance in clothing satisfaction. Accordingly, expressive performance affects the psychological response to clothing.
23、 The aesthetic attributes that correlate to the longevity of clothing are good fit, personal cut, nice colours and comfortable materials,as well as a classic look (see Table 1). Garment tactility is important to the wear
24、er and a pleasant tactile experience</p><p> Table I: Attributes that enable longevity in clothing</p><p> Not only quality, functionality and aesthetics are important attributes; the values b
25、ehind the product are also important to consumer satisfaction. Clothing choices must connect strongly with the wearer’s self-image, identity and values. Wang and Wallendorf (2006) have argued that consumers with high mat
26、erialistic values seek novelty and evaluate their possessions more often than consumers with lower materialistic values. They also highlight that materialistic consumers have less appreciation fo</p><p> Fa
27、shion Design for Sustainable Satisfaction</p><p> How can a designer offer sustainable satisfaction to the consumer and how can s/he propose a prolonged use time of the product to the consumer? Firstly iden
28、tifying the attributes associated with satisfaction and including them in the design is the most important strategy. Secondly identifying the determinants that lead to dissatisfaction helps the designer to avoid these el
29、ements in design and concentrate on design for sustainable satisfaction. The previous section described the satisfaction ele</p><p> -good intrinsic quality;</p><p> -good functionality;</p
30、><p> -aesthetics;</p><p> -values in the product, in manufacturing or the company’s values.</p><p> The easiest way to offer product satisfaction is to increase the product’s intri
31、nsic quality and inform the consumer accordingly. However the clothing satisfaction process is complex and not easy for a designer to control. Table 2 presents the temporal dimensions in clothing satisfaction, combining
32、those elements and attributes that enable satisfaction to emerge or even create person-product attachments in the field of clothing. These are the elements that a designer should try to embed in desig</p><p>
33、; Table 2: Elements of proactive sustainable fashion design</p><p> The following section presents several design approaches to deeper person-product satisfaction in the field of clothing. With these desig
34、n strategies the designer can aim to achieve proactive and sustainable design.</p><p> Fashion Design with Meaningful Uniqueness</p><p> Products carry symbolic meaning, which consumers use to
35、 construct their own personality and identity. Consumers use products to express themselves and want association with the characteristics, uniqueness or values symbolised by a product (Norman 2005). If products are easil
36、y personalised, the opportunity exists to connect the product more deeply with consumers’ identity construction and to create deeper product satisfaction and an emotional attachment through the person–product relationshi
37、p (Ch</p><p> Design services are one opportunity to address consumer satisfaction by deeply connecting the design outcome with a consumer’s personal needs. By using digital technologies that enable individ
38、ual design or measurements, meaningful uniqueness can be designed. Furthermore, unique design and “made-to-measure” services offer improved product satisfaction by meeting a consumer’s individual needs and preferences be
39、tter than mass-manufactured garments. The company NOMO Jeans offers computer-assisted ma</p><p> An enterprise can also base its function only on consumer orders. The designer can create their own collectio
40、ns, produce a couple of sample collections and enable consumers to specify all orders and measurements on an individual basis. Garments can then be created based on each wearer’s measurements, thus enabling him/her to ex
41、perience greater satisfaction. This design and manufacturing strategy may also help producers avoid the problem of overproduction. Small enterprises could offer their coll</p><p> Designer Anna Ruohonen cre
42、ates long lasting and high quality fashion (Anna Ruohonen). She has created a timeless collection called Black Classic, where the designs are permanent but it is possible to order them in seasonal colours. Garments are m
43、anufactured only according to customer’s order and according to each customer’s individual measurements. This strategy helps to avoid overproduction. Moreover the good fit of the clothing helps ensure deeper garment sati
44、sfaction.</p><p> Co-creation</p><p> One possibility for creating deeper person–product attachment is through a consumer’s own efforts during the design or realisation process. A sense of per
45、sonal achievement is strongly connected to a positive sense of self (Norman 2005) and allows the product to begin to be more important to the wearer. The consumer’s own achievement through a “made by me” approach to desi
46、gn creates positive experiences through the sense of effort and the opportunity to realise her/his own creative skills. If the</p><p> One option for including the consumer in the design or manufacturing pr
47、ocess is to offer her/him an opportunity to make decisions during the process. Consumers have shown an interest in taking part in the design or manufacturing process by using the Internet (Niinimäki 2011). If the de
48、sign is based on a modular structure and the consumer is allowed to make her/his own choices – even from a limited selection – in creating a unique style, this process gives consumers new power and a more active ro</p
49、><p> Opening fashion field is one way to offer the consumer more active role. Lastwear is a company that offers ready-made garments, halfway clothing (kit-based) and patterns of their fashion designs (Lastwea
50、r clothing company). They also invest in quality and offer a guarantee on their garments, which is a good way to ensure product satisfaction.</p><p> Giving consumers more power is also possible by offering
51、 environmentally-related options. Consumers may be allowed to select a manufacturing location and different materials – and be provided with corresponding prices – enabling them to express their values through their choi
52、ces. For example, many consumers, especially those who consider themselves ethical consumers, would like to buy locally manufactured garments even if they are more expensive (Niinimäki 2011).</p><p> F
53、ulfilling Consumers’ Changing Needs Through PSS</p><p> The symbolic meanings of products are connected to psychological satisfaction through an emotional response. When the product no longer offers a posit
54、ive emotional response because, for example, it falls out of fashion or the wearer becomes otherwise tired of it, the consumer experiences psychological obsolescence and easily replaces the product with a new one. Accord
55、ingly emotional and psychological obsolescence results in premature disposal of a product that may still be functional.</p><p> Consumers’ needs and aesthetic preferences that change over time raise the que
56、stion of how to avoid the psychological obsolescence of garments. The challenge in extending product lifetimes is to achieve continuing satisfaction with the product. The PSS approach allows the creation of new experienc
57、es with a product or changes to a product to enable it to better suit a consumer’s changing needs.</p><p> Positive ways that a product’s lifetime can be extended include upgradability services, modificatio
58、n services and exchange stocks. These strategies can postpone garment disposal by keeping the consumer satisfied longer. Modification or redesign possibilities for quality garments allow for an extension of a product’s l
59、ife span. Many websites already advise consumers on how to modify their old garments themselves and encourage consumers to extend the use of their garments. Many small and locally f</p><p> A design based o
60、n a modular clothing structure also offers the possibility to create services to upgrade garments. This strategy offers the opportunity to update the appearance in a sustainable way (Fletcher & Grose 2012, 82). It is
61、 possible to play with the clothing elements to create unique combinations of colours or shapes to develop a new look. The consumer does not need to then buy a new garment; instead s/he can simply change some parts or el
62、ements in the garment to have the experience of </p><p> Garment exchange or renting services offer possibilities for consumers to make changes to their clothing in more sustainable ways. New and interestin
63、g examples of clothing membership clubs exist. By paying a monthly membership fee, a consumer can select a certain number of garments to use, giving him or her the opportunity to change the appearance in a more sustainab
64、le way. This type of business strategy has emerged e.g. in the field of children’s clothing. Consumers can rent children’s outfits </p><p> Conclusions</p><p> This study investigated product
65、satisfaction in the context of clothing and this knowledge was used to understand and define proactive fashion design for sustainable consumption. It opened views into the process of consumer satisfaction. A main issue t
66、hat arises when aiming to extend the life of garments is to increase their durability and intrinsic quality. Moreover, fulfilling consumers’ other expectations regarding the garment’s aesthetic and functional attributes
67、is important to ensure produ</p><p> By identifying the reasons for the short and long-term use of clothing, it is possible to find new ways to create sustainable designs that can result in a redirective pr
68、actice directed towards sustainable consumption. Proactive fashion design for sustainable consumption takes these reasons into account, thus enabling clothing longevity. Satisfying consumers’ expectations regarding quali
69、ty, functionality, aesthetics and value is a key to extending the use time of a product. Moreover, the emotiona</p><p> The PSS approach provides an opportunity to extend the enjoyable use of a product and
70、thus avoid psychological obsolescence and a garment’s premature disposal. Stimulating a sense of meaningful uniqueness and achievement through design services or “self-made” approaches is a promising route to enhancing c
71、onsumer satisfaction. If a consumer is satisfied, then strengthening the emotional bond between the product and consumer is possible. In turn, this meaningful attachment is the best way to postp</p><p> The
72、 most promising sustainable design strategy is the combination of product design with service elements: PSS strategies are therefore a future path to proactive and sustainable design.</p><p><b> 中文譯文:
73、</b></p><p> 可持續(xù)消費的具有前瞻性的服裝設計</p><p> 摘要 本文從服裝的角度對產品滿意度進行了研究。針對如何利用這些知識創(chuàng)造面向可持續(xù)消費的具有前瞻性的服裝設計,本文還提出了建議。當今消費社會面臨的主要挑戰(zhàn)之一是如何設計產品,鼓勵消費者從事更環(huán)保的行為,可持續(xù)消費。本文采用一種有智慧、有遠見的設計方法,就如何改變當前與服裝相關的不可持續(xù)的消費行為
74、展開了討論。設計師可以創(chuàng)造面向未來的可持續(xù)設計,將消費模式轉變?yōu)楦沙掷m(xù)的消費模式。因此,可持續(xù)設計是具有針對性的實踐活動,主旨是可持續(xù)消費,其中,服裝設計可以成為實現(xiàn)這一主旨的具有前瞻性的方法。</p><p> 關鍵詞:前瞻性設計,可持續(xù)設計,可持續(xù)消費,情感滿意度,PSS。</p><p><b> 引言</b></p><p>
75、產品需要符合消費者需求和使用模式;因此,設計可以說是“實踐導向”,創(chuàng)造某些日常實踐和消費行為(肖夫等人,2007,134-136)。目前的工業(yè)設計和批量生產體系導致了消費主義和一次性產品的生產(沃克,2007,51)。快速變化的趨勢導致了消費者不可持續(xù)的消費行為。為了在設計、制造和消費之間創(chuàng)造一個新的、可持續(xù)的平衡,誕生了可以推動更可持續(xù)消費行為的另一種創(chuàng)造產品的方法。因此,設計師應該評估每個設計決策將如何影響消費者的消費模式。從這個角
76、度來說,可持續(xù)設計是一種重新的、積極的實踐活動,其主旨是實現(xiàn)可持續(xù)消費(弗賴伊,2009,53)。</p><p> 更高的產量和同時增長的消費量導致了物質消費量的增加(特羅恩-霍爾斯特等人,2007)。不斷變化的時尚趨勢、經(jīng)濟實惠的產品價格以及質量低下的消費產品,使得消費者不得不從事不可持續(xù)的消費行為,如沖動購買,過度消費,使用時間短,過早處置產品,等等。隨著使用壽命短的產品的購買量的增加,其廢品量也在顯著上
77、漲。目前,約有70%的棄置衣物和紡織品最終進入垃圾填埋場,在許多西方國家,服裝和紡織品廢料被認為是增長最快的廢料流(弗萊徹,2008,98)。消費者丟棄服裝,不僅因為這些服裝已經(jīng)穿舊了,還因為他們總是尋求新奇的東西。然而,產品的耐久性和長期使用是可持續(xù)消費的先決條件:即延長產品的壽命是實現(xiàn)可持續(xù)消費的必要條件(庫珀,2005)。不過,重要的是,消費者將耐久性與高品質聯(lián)系起來,而不考慮環(huán)境影響。</p><p>
78、 情感是人類生活的中心,它們影響著我們的大部分行為、動機和思維過程(德斯梅特,2009,379)。在消費中情感也發(fā)揮著重要作用。對當代消費者來說,欲望、需求、價值觀、態(tài)度和體驗之間的相互作用是具有情感意義的。服裝和時尚用品屬于自我表達產品的范疇,而此類產品,與消費相關的情感對消費者來說是重要的。正如瑞金斯(2009)認為的那樣,這些消費情感是當代社會的重要因素,尤其是在購買活動之后。購買情況對消費者來說是一種強烈的正面體驗,但它具有短暫
79、性,與更深層次的滿足感或個人-產品依附的體驗無關(同上)。通過新的購買活動,消費者至少暫時可以再次體驗到興奮、享受、愉悅和樂趣。</p><p> 從環(huán)境的角度來看,當人與產品之間需要持續(xù)的積極情感,或者尋求用其他積極情感狀態(tài)來取代物質消費的解決辦法時,研究消費方式和消費意義是十分重要的。設計過程應著眼于可持續(xù)的消費者對產品的滿意度或與個人-產品依附的過程。此外,還應該開發(fā)一種新的產品服務系統(tǒng)(PSS),以延長
80、產品的使用時間。PSS策略還可以為消費者提供新的情感體驗,從而推遲產品的處置;因此,PSS思維可以避免購買新的衣服,這是一個減少物質消費的機會。</p><p> 對服裝的可持續(xù)滿意度</p><p> 如果將當前不可持續(xù)的消費模式轉變?yōu)榭沙掷m(xù)的消費模式,就必須調查哪種設計方式能夠產生可持續(xù)滿意度。為了更深入地了解設計怎樣產生滿意度,以及如何延長服裝的使用樂趣,首先要解釋滿意的過程。&
81、lt;/p><p> 根據(jù)斯旺和庫姆斯(1976)的觀點,服裝的性能可以分為工具性能(物理性質)和表現(xiàn)性能。表現(xiàn)性能與消費者對服裝的心理反應有關,如美的體驗。工具性要求(例如質量預期)必須首先得到滿足。然而,只完成工具性要求并不能達到滿意度。因此,如果要完全達到滿意度,服裝也必須滿足消費者的情感需求(斯旺和庫姆斯,1976)。</p><p> 良好的內在質量是確保消費者滿意度和服裝使用時
82、間的最佳選擇。高質量意味著材料的耐用和制作質量的高超。一件令人愉悅的、漂亮的衣服在長時間使用的過程中,不僅需要保持較高的內在質量,而且還要設計的款式更經(jīng)典、使用的材料更耐用。一些紡織材料經(jīng)過短期使用之后會顯得很陳舊。這些材料可能會出現(xiàn)起球現(xiàn)象,或者在幾次洗滌后看起來很舊。需要頻繁洗滌的服裝可能看起來老得很快,因此,識別以更美觀的方式變舊的材料很重要。研究顯示(Niinimäki,2010),就消費者的體驗而言,羊毛和真皮的老化
83、過程比較美觀。消費者報告說,使用高質量的羊毛,老化過程并不明顯,而在皮革中,其老化過程隨時間的變化顯得相當明顯(同上)。</p><p> 消費者在服裝的長期使用中遵循美學屬性,而美學屬性對應于服裝滿意度的表現(xiàn)性能。因此,表現(xiàn)性能影響消費者對服裝的心理反應。與服裝的使用時間相關的美學屬性是合身的、個人裁剪、漂亮的顏色和舒適的材料,以及經(jīng)典的外觀(見表1)。對穿戴者來說,服裝的觸感很重要,在使用的過程中,愉悅的觸
84、覺體驗是服裝長期使用的一個屬性。</p><p> 表1:使用時間長的服裝的屬性</p><p> 不僅質量、功能和美觀是重要的屬性;產品背后的價值也是消費者滿意度的重要因素。服裝的選擇必須與穿戴者的自我形象、身份和價值觀緊密結合。王和瓦倫多夫(2006)認為,物質主義價值較高的消費者往往比物質主義價值較低的消費者,更喜歡追求新奇和評價自己的財產。他們還強調,在長期使用的情況下,物質主
85、義的消費者對更深層次的個人與產品之間的關系不太感興趣。消費者的物質價值觀也可能與服裝和財產中與社會地位有關的因素聯(lián)系在一起。物質主義價值較低的消費者可能對因長期使用而產生的產品的個人意義更感興趣(王和瓦倫多夫,2006)。具有高度環(huán)保和道德利益的消費者非常重視能在產品背后找到環(huán)境價值。這些消費者關注信譽質量屬性——本地和倫理生產,生態(tài)材料和長期使用的服裝——他們希望在購買的產品中看到這些屬性和環(huán)境價值。價值層面是最重要的,消費者的價值期
86、望應得到滿足,以創(chuàng)造深層次的產品滿意度(Niinimäki,2011)。</p><p> 符合可持續(xù)滿意度的服裝設計</p><p> 設計師怎樣才能為消費者提供可持續(xù)的滿意度?他/她怎樣向消費者提出延長產品使用時間的建議呢?首先,應該確定與滿意度相關的屬性,并將其包含在設計中才是最重要的策略。其次,確定導致不滿意的決定元素,這有助于設計師在設計中避免這些元素,并將注意力集
87、中在可以實現(xiàn)可持續(xù)滿意度的設計上。前一節(jié)描述了服裝的滿意元素:</p><p><b> -良好的內在質量;</b></p><p><b> -良好的功能;</b></p><p><b> -美學;</b></p><p> -產品、制作或公司價值觀背后的價值。&l
88、t;/p><p> 實現(xiàn)產品滿意度的最簡單方法是提高產品的內在質量,并相應地通知消費者。然而,服裝滿意度過程是復雜的,不容易被設計師所掌握。表2結合了這些元素和屬性,列出了服裝滿意度的時間維度,能夠實現(xiàn)滿意度,甚至在服裝領域創(chuàng)造出個人產品依附。如果設計師想要主題積極的服裝、深層次的產品滿意度和延長產品的使用時間,那她/他應該嘗試在設計中嵌入這些元素。</p><p> 表2:具有前瞻性的可
89、持續(xù)服裝設計的元素</p><p> 以下內容介紹了在服裝領域加深個人與產品之間滿意度的幾種設計方法。通過這些設計策略,設計師可以實現(xiàn)具有前瞻性的、可持續(xù)的設計。</p><p> 具有獨特意義的服裝設計</p><p> 產品具有象征意義,消費者用它來構建自己的個性和身份。消費者使用產品來表達自己,并希望與產品所代表的特征、獨特性或價值聯(lián)系在一起(諾曼,20
90、05)。如果產品很容易個性化,就有機會更深入地將產品與消費者的身份建構聯(lián)系起來,并通過個人與產品的關系來創(chuàng)造更深層的產品滿意度和情感依戀(查普曼,2009)。這種機遇使產品對穿戴者更有意義,從而延長了產品的使用壽命。</p><p> 通過設計服務,可以將設計結果與消費者的個人需求緊密聯(lián)系起來,以達到消費者滿意度。通過使用能夠實現(xiàn)個人設計或測量的數(shù)字技術,可以設計有意義的獨特性。此外,相較于批量生產的服裝,獨特
91、設計和“量身定做”的服裝更能夠滿足消費者的個人需求和偏好,并提高服裝的滿意度。NOMO牛仔褲公司通過使用3D掃描儀提供電腦輔助定制牛仔褲(Nomo牛仔褲)。牛仔褲是根據(jù)客戶的尺寸單獨制作的??蛻暨€可以選擇他/她的牛仔褲的剪裁、顏色、效果和細節(jié)。</p><p> 企業(yè)也可以只根據(jù)消費者訂單來完成其功能。設計師可以創(chuàng)建自己的服裝系列,制作屬于自己的幾個樣本系列,并讓消費者能夠在單個基礎上指定所有訂單和度量。然后,
92、根據(jù)穿戴者的尺寸來制作服裝,從而使他/她體驗到更多的滿足感。這種設計和制作策略也可以幫助生產者避免生產過剩的問題。小企業(yè)可以在小型商店中提供樣本系列,并直接從消費者那里獲得訂單,從而避免額外的生產。</p><p> 設計師安娜·羅霍寧創(chuàng)造了永恒經(jīng)典和質量上乘的服裝(安娜·羅霍寧)。她創(chuàng)造了一個名為黑色經(jīng)典的永恒系列,其設計是永久性的,但是可以根據(jù)季節(jié)性顏色進行訂購。服裝只根據(jù)客戶的訂單和每
93、個客戶的個人尺寸來制作。這種策略有助于避免生產過剩。而且,服裝的合身有助于確保更深層的服裝滿意度。</p><p><b> 共同創(chuàng)造</b></p><p> 通過消費者自己在設計或制作過程中付出的努力,能夠創(chuàng)造出更深層次的個人與產品之間的依附。個人成就感與積極的自我意識密切相關(諾曼,2005),并讓產品對穿戴者來說具有重要意義。消費者通過“我自己創(chuàng)造”的設計
94、方法獲得了成就感,并通過自己付出努力和展示自己創(chuàng)造性才能,創(chuàng)造了積極的體驗。如果客戶自己創(chuàng)造了自己的產品,她/他將對產品有了更深入的了解,因此也有能力修復產品(帕帕內克,1995)?;诠ぞ呦涞脑O計和半成品使消費者在創(chuàng)造過程中發(fā)揮更積極的作用。</p><p> 將消費者納入設計或制造過程,可以給她/他一個在此過程中作出決定的機會。消費者表示有興趣使用互聯(lián)網(wǎng)參與到設計或制作過程(Niinimäki,2
95、011)。如果設計是基于模塊化結構的,消費者可以做出自己的選擇——即使是有限的選擇——來創(chuàng)造獨特的風格,這個過程給消費者帶來了新的活力和更積極的作用。</p><p> 為了讓消費者發(fā)揮更積極作用,開放服裝領域不失為一個良好的策略。 Lastwear是一家提供現(xiàn)成服裝、半成品服裝(基于工具箱)和時裝設計模式的公司(Lastwear服裝公司)。他們還對服裝質量進行投資, 并為他們的服裝提供保證, 這是確保產品滿意
96、度的一個好方法。</p><p> 通過提供與環(huán)境相關的選項,也可以給消費者更多的權力。消費者可以選擇生產地點和不同的材料,并提供相應的價格,使他們能夠通過自己的選擇來表達自己的價值觀。例如,許多消費者,特別是那些認為自己是合乎道德的消費者,即使再昂貴,他們也想購買當?shù)刂谱鞯姆b(Niinimäki,2011)。</p><p> 通過PSS滿足消費者不斷變化的需求</
97、p><p> 通過情感反應,產品的象征意義與心理滿足聯(lián)系在一起。當產品不再提供積極的情感反應時,例如,它不再流行,或者穿戴者厭倦了它,消費者則會經(jīng)歷心理老化,很容易用新產品取代它。因此,情感和心理老化會導致仍然具有功能的產品被過早處置。</p><p> 隨著時間的推移,消費者的需求和美學偏好產生變化,因而引發(fā)了如何避免對服裝的心理老化問題。延長產品壽命面臨的挑戰(zhàn)是實現(xiàn)對產品的持續(xù)滿意。P
98、SS方法在產品中創(chuàng)建新的體驗或對產品進行更改,使其能夠更好地滿足消費者不斷變化的需求。</p><p> 延長產品壽命的積極方法包括升級服務、修改服務和交換使用權。這些策略可以讓消費者得到更長時間的滿足感,從而推遲服裝被處置的時間。修改或重新設計優(yōu)質服裝,可以延長服裝的使用壽命。許多網(wǎng)站已經(jīng)向消費者提供了如何修改舊衣服的建議,并鼓勵消費者延長服裝的使用時間。許多小的和地方性的維修和重新設計的工作室也已經(jīng)存在,在
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